Retail Return & Exchange Policy

Not quite right? We’re happy to accept returns and exchanges within 30 days of purchase.

Returns

Items purchased in-store or online may be returned if they are:

• Unworn and unused

• In original condition

• Returned with original tags attached

Once we receive and inspect your return, your refund will be issued to your original payment method. Please allow 7–10 business days for processing.

Exchanges

Need a different size or color? We’re happy to exchange your item for another variation of the same style and price, subject to availability.

If you'd like a different item or one with a different price, please return your original item for a refund and place a new order.

Return & Exchange Shipping

Customers are responsible for the cost of shipping items back to Mulberry Gap.

For exchanges, we'll send you an invoice for the cost of shipping your replacement item. Once the invoice is paid, we'll ship your replacement.

Where to Send Returns

Returns and exchanges may be made in person or mailed to:

Mulberry Gap
400 Mulberry Gap Road
Ellijay, GA 30540

Damaged or Incorrect Items

Did we send the wrong item, or did something arrive damaged or defective? Please contact us right away. We'll provide a return shipping label and make it right at no additional cost to you.

Questions?

Email us at reservations@mulberrygap.com or call 706-698-2865.

Start a Return or Exchange

Complete the form below to get started.